Our Customer Services
go beyond the normal service contract

Services

Service contracts
We support and maintain your tailored software solutions as well as our adapted commerical tools. For our commercial tools, continuous updates are of course included.

IT Service Management
We take care of the entire IT-System which is necessary for our tools in your system. Changes inside this often have impact to the toolchain. We will apply necessary changes without effort on your side. To know that you can work well with our tools makes it a win-win situation.

Workshop
Discuss actual topics and themes with more complexity directly with us in a workshop. Additionally the possibility to get in personal contact is also highly appreciated of our customers.

Training
You want to expand your knowledge in the handling of our tools? We provide standard as well as individual trainings for most of our commercial tools. Please contact us to create the right training for you.

Individual consulting
We are happy to accompany you every step of the way in your development process of data declaration. Standards like A2L, MDX, FSX and further are our daily business. We offer individual consulting services to optimize your development processes.

Our Support

Access to 3rd-Level
Without any intermediate steps, you are in contact with the technical experts of our support team.

Direct
Our support process is based on efficient and transparent communication. This enables us to achieve reliable solutions within the shortest possible time.

Personal
The personal contact completes our trusting partnership. You can be sure that your request is in good hands.